ASB Bank
New Zealand is regarded as one of the world’s most competitive banking markets. In the last year, ASB Bank has continued to grow its market share in all areas and overall asset groA2AAwth has been double the sector average, excluding acquisitions. Last year was also ASB Bank’s fourth consecutive year of net profit growth above 20%. This was a considerable achievement in a market in which two new entrants came into the retail banking sector. ASB Bank’s continued focus on service excellence, delivering competitive, value for money products and services to its customers, and the practical application of innovative technology remain at the core of the group’s approach. The ‘one team’ programme has facilitated close relationships among business units, as well as new funding and lending growth. “ASB Bank’s commitment to recognising people as its key differentiator has helped propel the organisation to be recognised as the best bank and financial services provider in the New Zealand market,” says managing director Hugh Burrett. “The engagement level of people in the ASB Bank team is recognised as being in the top 10% of companies worldwide. This is an outstanding achievement and I know that it is our people who keep ASB Bank one step ahead.”
