BBVA Banco Continental

Despite difficult times in Peru, the bank managed to increase its net profits by 29%, increase its Tier 1 capital and assets under 10%, and increase its ROE to 18% from 11.7% a year earlier.

Meanwhile, its cost/income ratio has been falling to 46.3% on the back of economies of scale resulting from being a part of a large group like BBVA. In the past 18 months, it has increased its market share in loans and deposits by 279bps and 243bps, respectively, while seeing a fall in its non-performing loans.

“Our constant pursuit of excellence is starting to give us positive results. Having been recognised for two consecutive years as the Best Bank of Peru inspires us to persevere in a difficult task. We are certain that with the launch of Proyecto Cliente (Client Project) we will not only be perceived as the best bank, but also as the one with the best customer service,” said BBVA Banco Continental’s CEO, Jose Antonio Colomer.

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