Latest articles from Banking, Regulation & Risk

Lacklustre service in the branches

September 2, 2004

Retail banks are realising that effective customer service centres are a business generation tool that they cannot do without. Yet a recent survey finds service quality has improved little, says Remus Brett.

Whatever happened to joined-up banking?

September 2, 2004

Retail banks promised their customers multi-channel access to their accounts many years ago, so why has this not progressed beyond the preserve of the wealthy? Angus Hislop reports.

Seven steps to comply

September 2, 2004

Baijayanta Chakrabarti and R Prabahar outline a four-phase, seven-step approach to help banks plan and implement their compliance with the Basel II Capital Accord.

Time for a rethink

September 2, 2004

Developing internal rating systems is a crucial first step towards mitigating credit risk under Basel II for many banks, writes H S Rajashekhar.

Tough Act to follow

September 2, 2004

With banking regulation tightening and outsourcing increasing, Pradeep Godbole examines how institutions can keep their noses clean.

Power to report

September 2, 2004

As financial services firms are bombarded by new regulations, they are being forced to change their methods of reporting. This is generating a massive shift in IT investment, says Anthony Gandy.

Costs to watch

September 2, 2004

Banks around the world are facing increasing regulatory obligations and ballooning associated costs. Michael Imeson examines some of the advice that is on offer on how to cope with the ever-increasing demands.

Basel’s new dawn

September 2, 2004

With the publication of the Basel II framework, The Banker asks Vijay Sharma, head of i-flex consulting, what banks should now be doing to prepare for the framework becoming statute.

What drives change?

September 2, 2004

As businesses have become increasingly globalised and more complex, moving into new territory, regulators have been obliged to adapt compliance rules in a bid to make financial information more consistent. Subrata Majmudar examines the challenges.

Self reinvention proves to be a profitable move for MCB

August 2, 2004

In the wake of banking sector liberalisation in the 1990s, Alain Law Min, head of retail at MCB, tells Parveen Bansal how and why the bank has restructured and how it has improved its business. Established in 1838, Mauritius Commercial Bank (MCB) is one of the oldest banks in the region. The bank’s performance has been driven by strong growth in the economy, which, once highly dependent on sugar, is now well diversified.

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. You can change your cookie settings at any time but parts of our site will not function correctly without them.