Latest articles from Banking, Regulation & Risk

What drives change?

September 2, 2004

As businesses have become increasingly globalised and more complex, moving into new territory, regulators have been obliged to adapt compliance rules in a bid to make financial information more consistent. Subrata Majmudar examines the challenges.

Self reinvention proves to be a profitable move for MCB

August 2, 2004

In the wake of banking sector liberalisation in the 1990s, Alain Law Min, head of retail at MCB, tells Parveen Bansal how and why the bank has restructured and how it has improved its business. Established in 1838, Mauritius Commercial Bank (MCB) is one of the oldest banks in the region. The bank’s performance has been driven by strong growth in the economy, which, once highly dependent on sugar, is now well diversified.

Banking goes real-time

July 2, 2004

Packaged solutions are making headway as the best approach to replacing legacy core-banking infrastructure, but organisations should look to current trends when planning their system migrations. By Peter Middleton, VP financial services, Oracle EMEA, and Andre Loustau, CTO, Temenos

A shared future

July 2, 2004

The introduction of a shared service centre can lead to a more efficient, flexible infrastructure but requires significant management commitment. By Andreas Andreades, CEO, Temenos

Real-time intelligence

July 2, 2004

A single version of the truth enables a timely, accurate view of the organisation and its customers that can be used to make better strategic decisions, says Juan Rada, senior vice-president, Industries, Oracle EMEA.

Replacing the core systems

July 2, 2004

The banking industry worldwide appears to be nearing a time when core systems will be replaced. But, says Christine Barry, the methods used may be very different.

Change for the better

July 2, 2004

Parveen Bansal looks at the process of replacing core business systems, which is essential if the industry is to move forward.

UK Post Office sees market for ‘no frills’ financial services

July 2, 2004

Having sold its banking arm 10 years ago, the UK Post Office has engaged in a joint venture to offer a whole range of financial services products to the UK market, Parveen Bansal reports.

Service quality remains key

July 2, 2004

Whichever channel banks choose to concentrate on, they must not lose sight of their customers’ needs and preferences. That is why service levels must be maintained, whether in-branch or at offshore call centres, says Parveen Bansal.

Keeping consumer trust in the ATM

July 2, 2004

Technology can keep banks one step ahead of the criminals at the ATM and ensure that customers continue to view the service as a safe and secure way of accessing their funds, says Jeff Lutz of NCR.

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