Latest articles from Retail Banking

Making money from mobile

A new banking dilemma: making money from mobile

Mobile has long been a buzzword in banking, but while bankers almost unanimously agree on the significance of the mobile platform, there is still a lot of uncertainty about how they can monetise it.

Myanmar starts to find its financial feet

Myanmar starts to find its financial feet

A closed economy for nearly 50 years, the opportunities that have opened up in Myanmar are endless, especially in telecommunications and banking. Brian Caplen looks at how players from these sectors are collaborating and innovating in order to tap into the country's huge potential, and examines the hurdles still facing foreign entrants to the market.

Top 500 Banking Brands, 2015

The Top 500 Banking Brands, 2015

Wells Fargo has maintained its lead in The Banker's Top 500 Banking Brands survey, but it is the impressive performance of China's leading lenders, many of which have gained several places in the ranking, that really stands out.

Frank Abagnale

Catching them while he can: what Frank Abagnale did next

Frank Abagnale's story of cheque forger-turned-good guy is well documented in print and on film. His career has seen him work in partnership with 41st Parameter CEO and founder Ori Eisen. They tell Jane Cooper about their work to stay one step ahead of the cyber criminals.

Kazakhstan turns a page

Kazakhstan's banks turn a page

With consolidation under way, non-performing loans finally showing a downward trend and banks readying for the implementation of Basel III, Kazakhstan’s banking sector finally appears to be in recovery mode after a difficult period.

Silver service

Silver service: how to cope with the financial demands of an ageing population

As the world’s population ages, the challenges for wealth managers, economists and governments are significant if countries are to maintain productivity and generate growth. 

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Banking finds a voice

Financial institutions are at the forefront of voice biometrics, applying the technology to virtual assistants, voice recognition software and increased security. 

Wells Fargo hones customer experience with technology

Wells Fargo hones customer experience with technology

With its own digital labs and an accelerator programme for financial technology start-ups, Wells Fargo is one bank that can boast it is keeping pace with technology trendsetters such as Google and Apple. Jane Cooper looks at how the bank is integrating new technologies to provide a seamless customer service experience.

Bank of Tokyo-Mitsubishi UFJ makes Thai powerplay

Bank of Tokyo-Mitsubishi UFJ makes Thai powerplay

Bank of Tokyo-Mitsubishi UFJ's purchase of Thailand-based Bank of Ayudhya last year was indicative of the wealth of opportunities opening up in the south-east Asian economy.

Algeria’s private banks feel the state’s squeeze

Algeria’s banking sector is one of the biggest in Africa, but it is also one of the most opaque and is dominated by state banks. Yet private lenders, all of which are foreign-owned, still find ways to operate profitably and many are wanting to expand.

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