Latest articles from Retail Banking

Frank Abagnale

Catching them while he can: what Frank Abagnale did next

Frank Abagnale's story of cheque forger-turned-good guy is well documented in print and on film. His career has seen him work in partnership with 41st Parameter CEO and founder Ori Eisen. They tell Jane Cooper about their work to stay one step ahead of the cyber criminals.

Kazakhstan turns a page

Kazakhstan's banks turn a page

With consolidation under way, non-performing loans finally showing a downward trend and banks readying for the implementation of Basel III, Kazakhstan’s banking sector finally appears to be in recovery mode after a difficult period.

Silver service

Silver service: how to cope with the financial demands of an ageing population

As the world’s population ages, the challenges for wealth managers, economists and governments are significant if countries are to maintain productivity and generate growth. 

Alternative text

Banking finds a voice

Financial institutions are at the forefront of voice biometrics, applying the technology to virtual assistants, voice recognition software and increased security. 

Wells Fargo hones customer experience with technology

Wells Fargo hones customer experience with technology

With its own digital labs and an accelerator programme for financial technology start-ups, Wells Fargo is one bank that can boast it is keeping pace with technology trendsetters such as Google and Apple. Jane Cooper looks at how the bank is integrating new technologies to provide a seamless customer service experience.

Bank of Tokyo-Mitsubishi UFJ makes Thai powerplay

Bank of Tokyo-Mitsubishi UFJ makes Thai powerplay

Bank of Tokyo-Mitsubishi UFJ's purchase of Thailand-based Bank of Ayudhya last year was indicative of the wealth of opportunities opening up in the south-east Asian economy.

Algeria’s private banks feel the state’s squeeze

Algeria’s banking sector is one of the biggest in Africa, but it is also one of the most opaque and is dominated by state banks. Yet private lenders, all of which are foreign-owned, still find ways to operate profitably and many are wanting to expand.

Credit scoring for the social media generation

Credit scoring for the social media generation

Frustrated with the limitations of traditional credit scoring methods, innovative start-ups are finding new ways to analyse borrower risks using social media and other online data.

Rwanda’s banking sector heats up

Business is picking up for Rwanda’s banks following 2013’s slowdown. But competition is becoming more intense as foreign banks increasingly look to enter the fast-growing east African country. 

Community spirit keeps small US banks afloat

New regulatory pressures and slow economic growth have been taking their toll on the US's small regional lenders, leading to worries that many of them will be squeezed out of the market. But results from the first quarter of 2014 show that these smaller players are actually performing better than the country's larger lenders. 

We use cookies to improve site performance and enhance your user experience. If you’d like to disable cookies on this device, please see our cookie management page. If you close this message or continue to use the site, you consent to our use of cookies on this device in accordance with our cookie policy, unless you disable them.