As regulators begin to weigh in on branch closures, banks are re-examining their branch networks and thinking about what distribution model can satisfy customer needs effectively.
Latest articles from Editor’s blog
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The battleground for SME customers
July 19, 2022Small and medium-sized enterprises (SMEs) represent one of the most profitable markets for banks, but they have yet to crack the secret to success in serving this sector.
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How can European banks rise to the inflation challenge?
July 12, 2022Inflation has recently been announced to have reached 9.1%, which will have huge consequences for the region’s financial services industry, according to a recent Oliver Wyman report.
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Record-breaking Top 1000 World Banks ranking
July 5, 2022The 2022 ranking has hit major milestones for aggregate Tier 1 capital, total assets and pre-tax profits.
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BBVA Switzerland builds its crypto muscle
June 28, 2022While incumbent banks stay on the sidelines when it comes to offering crypto services, BBVA is giving its Swiss clients opportunities to invest and experiment with decentralised finance.
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Will linking pay to climate produce better risk management?
June 21, 2022Embedded in the final version of the Basel Committee’s principles on managing climate risks is a recommendation for banks to rethink pay and bonus structures, aligning them with long-term goals on tackling climate change.
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The BNPL market hots up… again
June 14, 2022A slew of announcements around Money 20/20 Europe is evidence that the buy now, pay later space is still expanding. But the regulators are closing in.
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Incumbent institutions: time to go on the offensive
June 7, 2022Most of the financial industry’s value creation is being driven by new players, yet rising interest rates may provide the boost incumbents need to fight back.
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How can digital be deployed for social good?
May 31, 2022There is great expectation that digital financial services is the panacea for financial inclusion, customer wellbeing and even sustainability. But digital on its own does not ensure a better outcome for society.
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Emerging technology: hot utility or just hype?
May 24, 2022Forrester’s recent report assesses levels of adoption of emerging technologies in banks, including AI, 5G and quantum computing.