Digital transformation is more than just a technology refresh. A successful strategy will be built on new skillsets and ways of working, as well as a flexible workforce.
Latest articles from Interviews
Sudan finance minister formulates plan for economic renaissance
January 2, 2020Sudan’s finance minister talks to The Banker about how he intends to bring the highly indebted country’s finances back to normality, repair international relations and lift the population out of poverty.
Rabobank opens up and adopts agile methods
December 2, 2019Rabobank’s chief digital transformation officer talks to The Banker about transforming the bank into a fast-moving, agile organisation.
Why is Open Banking so frightening?
December 2, 2019UK banks need to start spreading the word about the benefits that Open Banking can bring customers.
Ecobank CEO looks to a more connected Africa
December 2, 2019Ecobank’s group CEO, Ade Ayeyemi, talks to The Banker about his priorities, which include climate change initiatives and digital developments.
Tradle CEO sees blockchain solving KYC onboarding conundrum
November 1, 2019Know your customer compliance is a headache for banks. Tradle’s CEO explains how blockchain technology can be used to improve the client onboarding experience.
Tech chief explains how RBC’s future is built on data
October 1, 2019Royal Bank of Canada's head of technology and operations tells Joy Macknight how the bank is creating a digitally enabled relationship bank driven by data insights.
ING’s strategy matures to Innovation 3.0
September 2, 2019Dutch bank ING is proud of its track record in innovating to improve the lives of its customers, as its chief innovation officer tells The Banker.
Arab Bank chief looks to diversification and digitalisation
September 2, 2019Jordan-headquartered Arab Bank is optimistic it can build on its profitability and growth record, despite regional pressures. Chief executive Nemeh Sabbagh talks to John Everington about the bank’s outlook and challenges
Namibia's central bank governor defies rising NPLs
August 1, 2019The governor of the Bank of Namibia, Ipumbu Shiimi, talks to Jason Mitchell about pushing up financial inclusion rates and surviving recession.