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Digital journeysJune 2 2014

Banks restructure to make room for GTS

Banks are recognising the importance of transaction banking to global operations, pushing it up the hierarchy of their organisational structures and reaping the rewards of a more holistic client experience. 
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Ask a transaction banker to describe their business and they may say it is core to what banks do. Existing for as long as banking itself, its products and services keep the wheels of the real economy in motion.

To those working in the industry, transaction banking has always been important, but in recent years the business has been steadily getting more recognition from others. “A lot of banks have woken up to the potential [of transaction services],” says Naveed Sultan, global head of treasury and trade solutions at Citi.

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