The new CEO of Akbank, Hakan Binbaşgil, explains to Brian Caplen how the past decade has seen the bank transformed by its embracing of new technology, pioneering new channels, targeting Turkey's youthful population, and keeping the customer central to everything it does.
Latest articles from Big Interview
Mitsubishi UFJ-Morgan Stanley joint venture takes shape
Morgan Stanley's joint venture in Japan with Mitsubishi UFJ Group has been criticised by competitors as a concession to MUFG for its huge investment in the US bank at the height of the financial crisis. However, Jonathan Kindred, CEO of MSMS, one of the companies formed by the joint venture, is adamant that the long-term benefits of the move will prove the critics wrong.
Frugal Estonia's digital route to recovery
Estonian prime minister Andrus Ansip talks to Hugh O'Shaughnessy about the country's e-revolution, the power of its ID card, and the decision to reduce taxes for business and private citizens.
Zimbabwe's finance minister knuckles down to an unenviable task
Finance minister Tendai Biti has helped turn around Zimbabwe’s economy since taking office in 2009. But he faces a tough task trying to lure foreign investors to a country whose politics are still so messy.
Egypt's Commercial International Bank resilient in the aftermath of revolution
Egypt’s banks faced the most trying of conditions early this year with the overthrow of president Hosni Mubarak and the subsequent economic collapse. But Hisham Ezz Al-Arab, head of the Commercial International Bank says that businesses should thrive in a more open political system.
Ghana's finance minister plans to spend oil wealth wisely
Ghana's finance minister Kwabena Duffuor tells Brian Caplen how he is taking measures to ensure that his country's new oil wealth is spent on securing its long-term economic prosperity.
Maltese prime minister on the benefits of the euro
Malta has done well out of EU and eurozone membership, with clear benefits accruing not only to the financial services sector, but also to tourism and other sectors, as its prime minister, Lawrence Gonzi, explains.
António Horta-Osório moves out of his comfort zone
Lloyds Banking Group's new CEO, António Horta-Osório, had an easy option: to stay at the helm of Santander UK and await inevitable promotion. Instead, he left to front the bailed-out UK bank.
Saudi Arabian central bank seeks to meet sukuk challenge
Mohammad Al-Jasser, governor of Saudi Arabia’s central bank, discusses the huge potential of sukuk issuance in an interview with Stephen Timewell in Riyadh.
Eastern Europe gives Asia a run for its money
Erste Group CEO Andreas Treichl is comfortable that his Austrian bank represents a call option on prospects in central and eastern Europe.
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