Latest articles from Tech & Trading

Dos and don'ts of fraud

Dos and don’ts of preventing fraud in a bank

The damage that a fraud investigation can wreak on a bank is already well documented, but what measures can banks take to protect themselves against such incidents and minimise the repercussions if a fraudster does slip through the net? 

No trading please, we’re brokers

No trading please, we’re brokers

Brokers are outsourcing their dealing desks to other sell-side firms. Dan Barnes investigates what is left of a broker that does not trade.

Channel hopping is so last century

Talk of banking channels is passé and misses the point. Going digital is about connecting everything, not carving it up.

Kevin Brown

RBS's technology evolution

A lot has changed in the 35 years since Kevin Brown started his career at RBS. The senior executive at RBS International Banking tells The Banker that as telecommunications have evolved, so have customers’ expectations.

The changing landscape of exchanges

The changing landscape of exchanges

Once regarded as national treasures, over the past few years many exchanges have been evolving into cross-border operations, focused on capturing larger market shares. Following this wave of consolidation and collaboration, however, it still remains to be seen whether bigger really means better.

It's a wonderful industry (or, at least, it could be)

In the race to be the 'most digital', banks have lost their human touch, and consequently the relationship between customer and bank has broken down. It is, therefore, time to get back to basics.

PSD2: playing with firewalls

The European Commission's proposed update to the Payment Services Directive will allow third parties to penetrate banks' security firewalls, which is leaving banks understandably nervous.

E-commerce shadow falls over China's banks

China's e-commerce giants target banking riches

China's leading e-commerce companies are using their wealth of consumer knowledge to tap into the country's state-dominated banking market, introducing innovative new products that threaten to overshadow the more conventional offerings of local banks.

Technology IPOs

Technology IPOs: where to launch?

Bullish investors are pushing technology firms to launch initial public offerings but, says Dan Barnes, they need to pick their market carefully.

Tomorrow's bank must serve tomorrow's customer

Banks concentrating all of their energy on their digital offerings risk forgetting the most important component of the bank of the future: the customer.

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