Share the article
twitter-iconcopy-link-iconprint-icon
share-icon
Digital journeysMarch 1 2017

Lloyds Banking Group gears up for the digital talent war

Lloyds Banking Group director of innovation Claire Calmejane understands only too well how hard it is to attract talent in the digital space. She outlines to Joy Macknight how the group is bringing in, upskilling and retaining the right staff.
Share the article
twitter-iconcopy-link-iconprint-icon
share-icon

At the heart of innovation is a diverse workforce, according to Claire Calmejane, director of innovation at Lloyds Banking Group. She leads a 50-strong team with a wide variety of backgrounds and nationalities. In addition, women hold more than 40% of senior roles within her team, reaching a target set by CEO António Horta-Osório ahead of the group’s 2020 deadline.

Attracting the required skillset was top priority when Ms Calmejane established Lloyds’ innovation lab three years ago. “We talked about the right blend of talent and how we could attract the right people, as ultimately it is our people that deliver satisfaction to the customer. Technology is just the layer in between,” she says.

To continue reading, join our community and benefit from

  • In-depth coverage across key markets
  • Comments from financial leaders and policymakers worldwide
  • Regional/country bank rankings and awards
Activate your free trial
Joy Macknight is the editor of The Banker. She joined the publication in 2015 as transaction banking and technology editor. Previously, she was features editor at Profit & Loss, editorial director at Treasury Today and editor at gtnews. She also worked as a staff writer on Banking Technology and IBM Computer Today, as well as a freelancer on Computer Weekly. She has a BSc from the University of Victoria, Canada.
Read more articles from this author