Latest articles from People

Rob Hornby, CIO, Skandia

How Skandia revamped its outsourcing model

November 24, 2010

When Swedish financial services giant Skandia implemented a new online business model, the group's CIO was left juggling an outsourcing contract designed with very different requirements in mind, while the IT department took on an increasingly important role in the firm's future. Writer John Beck

Wells Fargo takes business banking to 2.0

September 29, 2010

Wells Fargo's head of wholesale services has presided over the bank's commercial banking portal since it was launched in 2000 and has been instrumental in launching a number of Web 2.0 and social networking-inspired features and tools. Writer John Beck

HSBC creates single IT services hub

July 28, 2010

HSBC's group chief technology officer, Ken Harvey, has led a bank-wide project to create a single, centralised IT services hub that is expected to achieve major cost savings. The project underpins the bank's broader One HSBC business re-engineering programme.

Making direct marketing more profitable

July 6, 2010

Moving to a new, highly targeted direct marketing model has given a dramatic boost to the profitability of Ceská sporitelna's marketing campaigns, as the bank's deputy chief executive, Jirí Škorvaga, explains. Writer Michelle Price

Karl Landert

May 28, 2010

Appointed to the executive board in June 2009, the CIO of Credit Suisse discusses the role of IT in financial services organisations and what it takes to grab that seat at the boardroom table. Writer Michelle Price

Transforming the world of online payments

May 5, 2010

The CEO of Voice Commerce Group and founder of RBS's WorldPay, discusses the evolving world of online payments, and the transformation already brought about by the Payment Services Directive.

Turning ideas into good banking business

March 31, 2010

Institutionalising a process by which good ideas and technology meet to create profit-generating products and services is the central task of Citi Global Transaction Service's innovation programme, led by the bank's chief innovation officer, Gary Greenwald.

Garanti Bankasi embraces retail innovation

March 3, 2010

Turkiye Garanti Bankasi's general manager for technology, Halil Husnu Erel, was instrumental in overseeing the bank's launch of the world's first online-only Western Union transfers system and is now driving the development of a contactless 'e-purse' card, which looks set to reaffirm Garanti's status as a leader in retail banking innovation.

Nasdaq OMX uses co-location to trade faster

February 1, 2010

The senior vice-president of global IT operations at Nasdaq OMX, Carl Magnus Hallberg, explains how co-location is making trading faster and why exchanges are becoming more like technology companies.

Veronique Arnoldi

April 7, 2009

Insurance company Norwich Union's high-profile rebranding as Aviva has created a mammoth integration task for Veronique Arnoldi, new chief technology officer of its asset management division Aviva Investors.

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