Latest articles from Technology

Fingers and thumbs

April 5, 2004

The age of retina and fingerprint checks for bank client identity verification remains some way off, writes Wendy Atkins.

Cutting costs or customers?

April 5, 2004

In their relentless drive to save overheads on call centres and other service facilities, bank chiefs are weighing up the many benefits of voice recognition software. Wendy Atkins reports.

Retail banking spurs IT drive

April 5, 2004

Despite the global economic slowdown of the past few years, consumer banking services have kept pace in terms of total revenues and profits compared with banks’ other lines of business. A sample of large US and international banks with diversified business shows that retail banking products and services profits accounted for $184bn, representing an average of 54% of the total for 2003.

Barriers to change

April 5, 2004

While most banks know their core systems are overdue for replacement, the dual obstacles of high cost and high risk are preventing them from taking the plunge. 

Adapting core systems

April 5, 2004

The demands of competition and regulation mean banks need to be poised for action. Their core systems must be able to evolve with industry changes, says CSC’s Anita Bradshaw.

What’s directing modernisation?

April 5, 2004

Until now, reducing costs and improving flexibility have driven the development and change of core banking systems. However, the burden of new regulations is also putting pressure on banks to unify their customer and product data.

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