The number of registered mobile money accounts has risen by 31%, to 411 million, in the past year, according to the Groupe Spéciale Mobile Association’s (GSMA's) 2015 state-of-the-industry report.
Yet despite this groundswell in numbers – mainly as a result of financial inclusion programmes – many mobile accounts lie dormant. GSMA research shows that just under one-third (134 million) of accounts were active in December 2015.