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WorldAugust 1 2017

ING’s disruptive model: interview with CEO Ralph Hamers

These days, Dutch giant ING sees itself less as a bank and more as a technology player. CEO Ralph Hamers talks to Brian Caplen about short-term losses versus long-term gains, and why its new role models are Amazon and Facebook.
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A number of leading banks are trying to break with the traditional image of banking, which they feel is holding them back. They would prefer to be viewed as tech companies rather than banks. 

This is hardly surprising. At best, banking is considered old-fashioned; at worst, banks are seen as irresponsible because of their role in the financial crisis. 

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