Latest articles from Brian Caplen

Brian Caplen blog 2016

Better service? First liberate your workers

December 12, 2017

CEO visions for a new banking model will fail if more pressure is put on employees. State Bank of India is taking a different approach, as Brian Caplen discovers.

Brian Caplen blog 2016

​Zen and the art of Brexit wobbles

December 5, 2017

The Irish border issue shows how tortuous the Brexit process will be and how easily talks could​ collapse. Worried bankers should study a new report on what happens if there is no deal, writes Brian Caplen.

Rajnish Kumar teaser

SBI looks to find the perfect balance

December 1, 2017

Under new chairman Rajnish Kumar, State Bank of India hopes to adjust the work-life balance so staff are in shape to help bring down bank's cost-to-income ratio. Brian Caplen reports.

Puerto Rico teaser

What now for Puerto Rico?

December 1, 2017

Hurricane Maria devastated Puerto Rico, which was already suffering from high debt levels, creaking infrastructure and a dwindling workforce. Now there is a risk the US territory’s woes will become entrenched, and that the banks present on the islands will decide to cut their losses. Jane Monahan reports.

Brian Caplen blog 2016

​Where is the reporting robot?

November 28, 2017

Banks have added huge staff numbers to cope with regulation and compliance. Consultants and regtech may eventually put this trend into reverse, writes Brian Caplen.

Brian Caplen blog 2016

Would modified MiFID keep Lloyd Blankfein in London?

November 21, 2017

There has been talk of deregulating London to keep it competitive after Brexit. MiFID II would be a good place to start, writes Brian Caplen.

Brian Caplen blog 2016

Will there be an EU banking union in time for the next crisis?

November 14, 2017

With the continuing problems of banks holding large amounts of sovereign bonds as well as high NPL levels, the prospects for completing an EU banking union are poor, writes Brian Caplen.

Brian Caplen blog 2016

Crypto is capital despite Dimon's rant

November 7, 2017

JPMorgan CEO Jamie Dimon is among the critics of both Bitcoin and initial coin offerings. But, properly regulated, they c​an ​be an effective way to raise capital, writes Brian Caplen.

Ana Patricia Botin teaser

Ana Patricia Botín looks to maintain Santander's global momentum

November 1, 2017

The executive chairman of Santander Group, Ana Patricia Botín, tells Brian Caplen about the bank's purchase of Popular in Spain, what its global strategy entails, how it is meeting digital challenges, and why staff behaviour is as important as delivering results.

Brian Caplen blog 2016

Digital or die: why banks are in last-chance saloon on ROE

October 31, 2017

Return on equity remains a depressing story and only those banks embracing digital have any hope of turning things around, writes Brian Caplen.

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