Latest articles from Chris Skinner

Why banks must learn to stop worrying and love Facebook

July 1, 2013

Facebook, often seen as an inconvenience at best by banks, and a bogeyman at worst, is finally being embraced by a handful of lenders, with India's ICICI leading the way.

Legacy systems leave banks locked in the past

June 3, 2013

Banks are now being held back by the systems that once underpinned their business. But how can they make the transition to a model that serves the customer of today and tomorrow?

A visual vision of banking's future

May 1, 2013

The technology is in place for financial institutions to use remote visual banking, but the appetite is not. Yet.

Digital social hubs are the future of lending

April 2, 2013

Digital social platforms are emerging in nearly every sector of the banking industry, driving innovation and popularising the concept of the socialisation of finance.

The banking world's role in the Internet of Everything

March 1, 2013

As the 'Internet of Everything' comes ever closer to becoming a reality, with the potential to change day-to-day life for consumers everywhere, banks need to be able to step up to the challenge of processing the billions of tiny transactions that will be involved and harness the data they generate. 

Destroy the bank before the bank destroys you

February 1, 2013

Businesses that fail to innovate will get swallowed by the ones that do and banks that ignore customer demand for online offerings do so at their own peril. 

Is banking on the right track or about to go off the rails?

January 2, 2013

The traditional banking structure is an invitation to change, says Chris Skinner, as the world awaits the game-changing initiatives that will see us all transacting differently 10 years from now.

Banks ignore big data at their peril

December 3, 2012

Big data has the potential to revolutionise banks’ understanding of their customer base, allowing them to target individual business needs. But are banks ready for this new internet age? 

Standing still to go backwards

November 1, 2012

The fact that many financial firms still have not embraced straight-through processing shows just how difficult it is to overhaul processes and how few CIOs are willing to step up to the challenge.

Facebook and banking... friends at last?

September 3, 2012

Is Facebook banking finally here? Commonwealth Bank of Australia and India's ICICI Bank seem to think so, and the social media site's decision to drop its credit system shows it is moving in the right direction.

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