Latest articles from Heather McKenzie

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CPMI report stops short of real-time interlinking payments framework

July 25, 2022

While the CPMI provides a review of current interlinking arrangements, being a bit more prescriptive may help the industry in its quest to connect faster payment systems internationally. Heather McKenzie reports.

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Buy now, pay later market attracts regulatory scrutiny

July 14, 2022

Is the increased regulatory activity around buy now, pay later good news or bad for the financial services industry? Heather McKenzie reports. 

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Cross-sector action on fraud needed, says UK industry body

July 8, 2022

The cost of electronic fraud topped £1bn in 2021 for the UK alone. What more can be done to stem the tide? 

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Understanding climate-related financial risks

June 28, 2021

With climate change emerging as the world’s top geopolitical risk, banks are scrambling to measure and manage their exposures to the new ‘green swan’ risks.

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Cloud paves way for digital transformation

June 28, 2021

Banks are becoming comfortable with putting more of their operations on the cloud, leveraging its computing power and agility to provide new insights and value. 

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How to build relationships in a digital world

April 1, 2021

Transaction banking is known for deep and long-lasting relationships. How has an industry based on in-person meetings adapted to a virtual environment?

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European banks grapple with digital transformation

September 15, 2020

Covid-19 has accelerated retail and business banking customers’ adoption of digital financial services, driving banks to speed up their European transformation programmes. 

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Accelerating the automation trend in a post-Covid world

July 2, 2020

Digitisation has accelerated during the pandemic lockdown, with the capabilities of artificial intelligence and machine learning coming to the fore. Heather McKenzie reports.

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Addressing the challenges in cross-border payments

July 2, 2020

Heather McKenzie reports on the progress being made in finding cheaper, faster solutions for cross-border payments.

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Why banks are engaging 'white hat' hackers

September 2, 2019

The Banker investigates how ethical 'white hat' hackers are being used inside institutions to test their cyber defences. 

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