A Czech cure for the credit crunch
Gernot Mittendorfer, CEO of Ceska sporitelna
The Czech Republic will not be immune from the slowing global economy but Ceska sporitelna starts from a position of strong risk management and ample liquidity, says CEO Gernot Mittendorfer. Writer Philip Alexander
Personalise or perish
Retail banks’ communications with their customers are not as personal as they could be, all parties agree, according to the results of a recent survey. Banks must take radical steps to improve their use of different channels of communication.
