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Not enough progress
Come 2015, customers will be even more demanding and the marketplace more competitive and complex. Banks will have to focus more on innovation and efficiency and make faster progress if they want to keep their clients, says Thomas Balgheim.
New mechanisms for a new age
In 2015, retail banking will still be concerned with its core role of supplying customers with help in paying for their purchases but the mechanics could look radically different, writes Stephen Timewell.
Hot or not in 2015?
EMV technology is just the beginning for smart card-based payments as the science fiction of today could become reality by 2015. Wendy Atkins reports on the technology in the pipeline.
Opening China’s bank accounts
China’s banking sector will undergo a dramatic transformation by 2015, writes Bambang Moerwanto.
Strategic prioritising
The Banker/SAP survey into the prospective state of retail banks in 2015 finds, among other things, that corporate and private banking clients will be the prime focus. Stephen Timewell explains.
