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Achieving growth for the long run
Krishnan Ramanujam, Tata Consultancy Services
Growth may be crucial to a bank’s success but not at all costs. Short-term gains are often the result of a high-risk approach. Organic growth is the only sustainable route as it enhances an organisation’s value, as Krishnan Ramanujam explains.
Strategy support
N Ganapathy Subramaniam, president of TCS Financial Solutions
N Ganapathy Subramaniam, president of TCS Financial Solutions, a strategic business unit of TATA Consultancy Services, describes to Alan Duerden the inner workings of an emerging giant in financial technology.
Can SMEs escape no-man’s land?
Martha Bennett, Datamonitor
Banks are looking to increase the number of commercial banking services they offer via internet platforms. But what do their small and medium-sized enterprise customers want and what can realistically be migrated? Nicholas Pratt reports.
Lessons to learn in managing risk
Robert McDowall, TowerGroup
As commercial banks begin to suffer the same risk problems as investment banks, risk management is becoming more important in the sector. Heather McKenzie reports on the biggest issues and the tools that can be used to manage them.
Shape shifting
Efficiency is the most important driver of change in banks’ back-office operations, but there are other factors at play too. Michael Imeson reports.
