Occupation: Chartered civil and structural engineer. Age: 41

Occupation: Entrepreneur.Age: 34

Occupation: Entrepreneur and business owner.Age: 42

Occupation: Company managing director.Age: 37

Occupation: Student of the African Leadership Academy.Age: 21

Occupation: Risk analyst.Age: 30

Occupation: Newspaper editor.Age: 36

Banco de Credito del Peru
For Banco de Credito del Peru (BCP) last year was a period of strong growth in all business segments, and particularly in retail banking. BCP loans grew close to 40% and its retail business expanded by 47%. Its market share was 32.2% in loans and 38.4% in deposits.

BBVA Banco Paraguay
BBVA Banco Paraguay’s results are truly startling. Net profits are up by 34.88%, assets by 53.5% and return on equity by 14.5%. The bank still grew Tier 1 capital by 14.5% and managed to reduce non-performing loans from 1.13% to 0.58%.

Enablement of a positive and consistent customer experience can transform banks and financial service providers into trusted advisers – at no time in banking history has this been more important, writes Ravi Kiran, head of the banking domain team at Wipro Technologies.