Latest articles from Banking, Regulation & Risk

Make it personal

December 2, 2003

ATMs are customers’ primary point of contact with banks, making them
the perfect marketing channel. To maximise success, however, says Jeff
Lutz, information should be targeted.

Hungary’s OTP tastes success

December 2, 2003

Hungary’s OTP Bank is finally celebrating its profitable privatisation,
with a growing client base that enjoys a variety of sophisticated
access channels. Parveen Bansal talks to deputy CEO Csaba Lantos about the bank’s plans to be a major player in the region.

A bigger slice of the wallet beckons

November 3, 2003

Kasikornbank’s David Hendrix talks to The Banker about the bank’s restructure and progress in growing the retail business – improving efficiency and cutting costs while enhancing customer service.

Russian banks fight harder for consumer business

November 3, 2003

Competition is heating up among Russia’s banks and foreign players for a slice of the growing retail banking and mortgage lending markets that are catering for the new middle class. Anthony Robinson reports from Moscow.

CEOs’ tips for merger success

November 3, 2003

As global consolidation continues apace, one essential ingredient for success is becoming evident – to integrate the respective parties quickly.

Hitting the FIG jackpot

August 4, 2003

Bankers used to roll out the red carpet for corporate CEOs who were their most important clients. Now most of their business is coming from other banks. Brian Caplen reports on the rise of the financial institutions group.

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