Prioritising customer support, more face-to-face interactions and sustainable practices are among the key 2023 predictions for the retail banking industry in Europe.
Latest articles from Banking, Regulation & Risk

High interest rates favour south-east Asian banks
December 23, 2022Across south-east Asia, banks are contending with a wide range of issues and exposures as they look to steer towards profit growth.

Banks begin to address climate change
December 23, 2022Although they are making the first steps, Europe’s largest banks are not yet doing enough to address climate change and nature loss.

Buy now, pay later revolution starts to slow
December 21, 2022The buy now, pay later model has shaken up global e-commerce like no other innovation in recent years.
ISDA’s DRR puts banks and supervisors on the same page
December 21, 2022At long last, everyone’s a winner. A new digital initiative for reporting swaps data could produce cleaner regulatory data while capping escalating reporting costs for banks.

Crypto needs a bank as a middleman
December 21, 2022The CEO of Seba Bank in Switzerland talks to Anita Hawser about crypto’s 'annus horribilis' and the FTX collapse.

Hope for fintech start-ups hampered by payment charges
December 20, 2022An investigation into allegedly unfair interchange fees charged by the two main card providers in the UK has been launched with a focus on driving down costs that are stifling the innovation of fintech start-ups.

Rewarding whistleblowers – a price worth paying?
December 6, 2022The US approach of offering large sums of money for information has proven highly effective. Should the UK follow suit?

Taking the risk out of vulnerability
December 1, 2022Sacha Romanovitch, CEO of the UK’s Fair4All Finance, talks about tailoring products to the financially vulnerable.

The year ahead: reconfiguring business as usual
November 29, 2022The global economy is at an inflection point, as governments unwind their Covid-19 relief programmes, political tensions ratchet up and inflation hits double-digits in many countries. Is there a crisis in the making?