Challenger banks caught big banks on the hop, but now the incumbents are fighting back. 

The chief operating officer of the UK retail bank on the benefits of cloud-based infrastructure. 

European retail banks were facing numerous challenges before the coronavirus pandemic hit and are under even more pressure now. They will need to embrace change if they are to survive.

Despite the pandemic, Côte d’Ivoire’s recent strong economy lends its banks confidence.

Reforms and a large unbanked rural population are behind new strategies at Zambia’s otherwise stable banks. 

Vietnam has seen a period of growth that has made its banks stronger than ever. 

With China's banks looking for new ways to increase earnings, many view retail banking and wealth management as an opportunity that cannot be passed up. 

'Hi-tech, high touch' is the mantra of many banks looking to revamp and revitalise their branch networks. But after years of increasing digital interaction, declining footfall and extensive branch closures, can banks entice customers back into the branch? Joy Macknight investigates.  

Greater capital requirements and pressures on profits are likely to increase competition among Polish banks and encourage further consolidation. Stefanie Linhardt reports.

Following a well-publicised period of recession and turbulence, Argentina’s banking industry has seen optimism return. But consolidation and lower inflation bring their own problems, as Silvia Pavoni reports.