European retail banks were facing numerous challenges before the coronavirus pandemic hit and are under even more pressure now. They will need to embrace change if they are to survive.

Despite the pandemic, Côte d’Ivoire’s recent strong economy lends its banks confidence.

Reforms and a large unbanked rural population are behind new strategies at Zambia’s otherwise stable banks. 

Vietnam has seen a period of growth that has made its banks stronger than ever. 

With China's banks looking for new ways to increase earnings, many view retail banking and wealth management as an opportunity that cannot be passed up. 

'Hi-tech, high touch' is the mantra of many banks looking to revamp and revitalise their branch networks. But after years of increasing digital interaction, declining footfall and extensive branch closures, can banks entice customers back into the branch? Joy Macknight investigates.  

Greater capital requirements and pressures on profits are likely to increase competition among Polish banks and encourage further consolidation. Stefanie Linhardt reports.

Following a well-publicised period of recession and turbulence, Argentina’s banking industry has seen optimism return. But consolidation and lower inflation bring their own problems, as Silvia Pavoni reports.

Vietnam’s banks are pushing into retail, buoyed by a young and growing population. How will competition between new, tech-savvy private lenders and the big four public sector banks play out? Peter Janssen reports.

Spain's Santander is moving into a new era as it targets larger earnings, improved customer loyalty and stronger governance. Silvia Pavoni looks at how the 160-year-old institution is planning to progress from a position of strength.