Latest articles from Retail Banking

The HSBC logo on the outside of a bank branch, with the inset image of Taylan Turan, group head of retail banking and strategy.

Heritage, footprint and presence fuel HSBC’s promises to international customers

March 20, 2023

Taylan Turan, group head of retail banking and strategy, wealth and personal banking at HSBC, talks to Liz Lumley about the bank’s relaunched commitment to international clients.

Cartoon graphic of a retail bank cross-section

Major trends for European retail banks in 2023

January 6, 2023

Prioritising customer support, more face-to-face interactions and sustainable practices are among the key 2023 predictions for the retail banking industry in Europe.

Isidro Fainé

WSBI aims to think globally but act regionally

September 29, 2022

The chairman of the World Savings and Retail Banking Institute shares his views on the role its members are playing in promoting sustainable and inclusive finance, as well as the economic and social well-being of their communities.

Osborne Clarke Trio

How open banking has facilitated data-driven business models

August 19, 2022

Open banking offers opportunities for data-driven business models by allowing customers to share their banking data securely with third parties. The next step is unlocking customer data across the financial sector.

Mark White, Telehouse

Why agility is the new weaponry in retail banking

May 4, 2022

Taking a hybrid approach will help retail banks grow, develop new processes and offer hyper-personalised services to customers.

Caixabank

Spain’s banks ponder organic growth versus M&As

March 24, 2022

An aggressive process of M&A activity among Spanish banks has radically reshaped the country’s financial services map. But now lenders are focused on expanding organically, although some believe further consolidation remains a viable option. 

banco sabadell

Spain’s banks bounce back from pandemic

March 15, 2022

The Spanish banking sector has rebounded strongly from the pandemic, posting strong results for 2021. However, uncertainties remain over inflationary pressures and the evolution of interest rates. 

Giles Cunningham

The changing face of sharia-compliant retail banking in the UK

March 9, 2022

Al Rayan Bank’s CEO, Giles Cunningham, on the growth prospects for Islamic Finance in the UK, the bank’s pivot towards commercial property and the prospects for sharia-compliant banking in the UK.

Vladimir Potapov

Markets will need to rethink high valuations

February 15, 2022

The CEO of VTB Capital Investments talks to Burhan Khadbai about the macroeconomic landscape, the rise of retail investing in Russia and the asset manager’s ambitions to get involved in the growing cryptocurrency market.

Pride NY

The rise of LGBT+ banks

June 28, 2021

A new type of challenger bank, which is developing innovative financial products to better serve the LGBT+ community, is gaining ground across the globe. 

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