Latest articles from Retail Banking

Hot or not in 2015?

September 3, 2007

EMV technology is just the beginning for smart card-based payments as the science fiction of today could become reality by 2015. Wendy Atkins reports on the technology in the pipeline.

New mechanisms for a new age

September 3, 2007

In 2015, retail banking will still be concerned with its core role of supplying customers with help in paying for their purchases but the mechanics could look radically different, writes Stephen Timewell.

Not enough progress

September 3, 2007

Come 2015, customers will be even more demanding and the marketplace more competitive and complex. Banks will have to focus more on innovation and efficiency and make faster progress if they want to keep their clients, says Thomas Balgheim.

Payments industry gears up for games

August 1, 2007

Wendy Atkins reports on how payment card providers are preparing for the 2008 Beijing Olympics by ensuring that visitors can pay easily for all their needs.

Cost of security is a bar to compliance

August 1, 2007

The common standard designed to limit the threat of security breaches in the card industry has met with a slow response. Some say that more details need ironing out. Stephen Timewell reports.

Retail model nets cross sales success

July 4, 2007

By adopting practices more akin to the retail industry, two US banks are being hailed as models for boosting cross-sales rates. Tony Gandy reports on their winning formulae.

The payment card is king

July 2, 2007

The latest global trend for businesses to issue commercial payments cards is great news for issuers. Wendy Atkins reports.

The pros and cons

July 2, 2007

Global branding can bring many benefits to big multinationals, including client trust, cost savings and competitive advantage. But there are also dangers, including being seen as not having local relevance. Karina Robinson reports.

Dynamic channels to weigh up

July 2, 2007

In the third of The Banker’s regular series looking at retail banking in the future, Stephen Timewell examines the huge expansion of services and channels and how banks will cope.

Competition and confusion

May 7, 2007

Interchange fees are a thorny issue at the best of times, and banks insisting on their necessity if innovation is to happen receive short shrift from consumers. Is there a happy medium? Wendy Atkins reports.

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