Latest articles from Retail Banking

Loan arranging at a hole in the wall

July 3, 2006

Susana Fernández Caro details how some banks have tapped into
the potential for making loans available exclusively through ATMs.

Greek banks stretch out

June 5, 2006

Most global players have largely ignored south-east Europe, but Alpha Bank and other Greek banks are showing the potential of cross-border retail banking in the region, says Stephen Timewell.

Bring me your consumers, your unbanked masses

June 5, 2006

Trends suggest that banks capturing an expanding retail business catering to the mass ranks of financial-services-hungry populations in emerging countries will be tomorrow’s global giants. 

Fortis casts its net far and wide

May 2, 2006

Fortis chief executive Jean-Paul Votron tells Stephen Timewell how the bank is extending its reach through acquisitions, joint ventures and white-labelling – and plans to grow a global footprint.

Six steps towards better productivity

April 3, 2006

Remus Brett reports on the results of a survey into sales productivity among European banks and gives advice on staying ahead of the pack.

In the people business

April 3, 2006

Unicredit’s head of retail Roberto Nicastro explains why the bank’s cross-border strategy for its 19-country franchise won’t necessarily entail standardisation. He talks to Stephen Timewell.

Imagination widens reach

March 6, 2006

The microfinance sector has been looking for ways to bypass the ‘branch infrastructure problem’ and mobile phones may be the answer to reaching rural clients, says Gautam Ivatury.

Dormant but not forgotten

March 6, 2006

Estimates put funds lying dormant in accounts at £1bn-£5bn for the UK alone. But the issue of how to identify this cash and what to do with it is far from straightforward, as Stephen Timewell explains.

Lending gathers speed

March 6, 2006

Retail lending in emerging economies across the globe has been booming, writes Scott Bugie in a Standard & Poor’s report*.

Bulldog Barclays makes

March 6, 2006

After a decade of contraction, Barclays is once again expanding its presence in overseas retail markets. David Roberts, chief executive of International Retail and Commercial Banking at Barclays, tells Michael Imeson about its latest moves.

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