Latest articles from Retail Banking

Kosovo isolation

Kosovo's banking sector finds advantages in isolation

February 1, 2012

Kosovo’s highly capitalised and liquid banking sector has benefited from its relative insulation from international markets, but its banks must develop and diversify their activities in order to put their funds to work.

Bank of America

Fee criticism brings costs quandary for US retail banks

February 1, 2012

With traditional revenue streams taking a hit as a result of new regulations, retail banks in the US face a predicament. Should they risk losing customers by increasing their fees to cover costs, or is there another strategy that will appease shareholders and customers alike?

Vasily Vysokov

Mixed times ahead for Russia's regional banks

January 3, 2012

Russia's regional banks are often closer to their customers than the Moscow-based giants, but they can be hampered by a lack of both capital and transparency. While a new development fund is intended to change that, some critics argue that new capital adequacy requirements threaten their very existence.

Banking brands

Brand finance survey highlights banks' image problem

October 19, 2011

The banking sector’s image has suffered in 2011, with an overall decline in the rankings of banks’ brand value. However, there are some notable exceptions that have carved a niche in the market.

Qatar world cup

Should Qatar consolidate while the going's good?

October 3, 2011

Qatar is one of the world's richest countries, and its banks are enjoying profitable returns across the board. However, there are concerns that the tiny country's banking sector is overcrowded and has too many regulators, leading for calls for consolidation in both areas.

Roberto Nicastro

Why banks must protect the value of customer relationships

September 1, 2011

As 'physical' relationships between banks and customers dwindle in favour of more remote interactions via online, mobile or ATM channels, the banks that master their multichannel offering will be the ones to thrive.

Steve Cooper

Banks wake up to SMEs' unique requirements

August 1, 2011

As the banking industry begins to view small and medium-sized enterprises with a renewed passion, the way banks manage SMEs is changing, with many accepting that the one-size-fits-all approach of the past is no longer viable.

António Horta-Osório

António Horta-Osório moves out of his comfort zone

March 22, 2011

Lloyds Banking Group's new CEO, António Horta-Osório, had an easy option: to stay at the helm of Santander UK and await inevitable promotion. Instead, he left to front the bailed-out UK bank.

The challenge of social networking was discussed at The Banker's roundtable

New opportunities in retail banking

February 22, 2011

New technology, new players and the challenge of social networking occupied the minds of the participants in a round table discussion on retail opportunities over the next decade held by The Banker.

Still on track? The EU flag is carried from Germany to Poland. How long it will take the euro currency to follow suit is up for debate

Poland seeks answers to the euro question

December 23, 2010

Polish policy-makers appear to be pushing the prospects for euro adoption further into the future. But this still leaves the country's banks with a dilemma about how to respond to client demand for retail loans in foreign currencies. Writer Philip Alexander

Most popular videos

The Banker on Twitter