Latest articles from Editor’s blog

free
to read
Brian Caplen blog 2016

Do you read customer complaints?

January 29, 2019

A danger for CEOs of major banks is that they focus too much on the macro at the expense of the micro, writes Brian Caplen. Reading customer complaints would help them get a more balanced view.

free
to read
Brian Caplen blog 2016

Are regulators on top of shadow banks?

January 22, 2019

Where shadow banking is driving credit creation, regulators are liable to find their efforts to calm things down meeting with political resistance. India and China are both in focus, writes Brian Caplen.

free
to read
Brian Caplen blog 2016

Brexit damage is done

January 15, 2019

Jobs and assets that move out of the UK due to Brexit are not coming back. But banks can learn management lessons from the prime minister’s mistakes, writes Brian Caplen.

free
to read
Brian Caplen blog 2016

Banks to strike back in 2019

January 8, 2019

Markets are choppy and the economic outlook is grim but 2019 could be a year of banking renaissance, writes Brian Caplen.

free
to read
Brian-Caplen-blog-2016_ftfdi_small

Challenging for SMEs

December 17, 2018

Big banks have been accused of underserving SMEs. Brian Caplen asks: can the challengers do better?

free
to read
Brian Caplen blog 2016

Central banks should be unpopular

December 11, 2018

Or to be more accurate they should be unpopular for the right reasons, writes Brian Caplen, as a decade of easy money has undermined their credibility.

free
to read
Brian Caplen blog 2016

Is sustainable profitable?

December 4, 2018

Banks are being encouraged to sign up to sustainable development. But, asks Brian Caplen, will the strategy hurt or enhance profits?

free
to read
Brian Caplen blog 2016

Think like a venture capitalist

November 27, 2018

Innovation is easier and cheaper in the digital age. Banks should take advantage of this, writes Brian Caplen.

free
to read
Brian Caplen blog 2016

Solved! The productivity mystery

November 20, 2018

The challenges banks face with regulation and legacy IT systems hold lessons for the wider economy, writes Brian Caplen.

free
to read
Brian Caplen blog 2016

Chinese banks’ big tech threat

November 13, 2018

Investors have doubts about Chinese banks’ ability to withstand the competition in a market where tech companies have a solid grip, writes Brian Caplen.

The Banker on Twitter