ING’s chief innovation officer Annerie Vreugdenhil has had a 30-year journey of innovation without ever having to leave the bank.

The chief executive of Kuveyt Turk Participation Bank on its new digital initiatives and the outlook for Islamic banking in Turkey.

Symphony Communications’ CEO Brad Levy on the importance of placing humans at the heart of digital strategies.

FIS Capital Markets’s head of managed services believes financial services firms are waking up to the benefits of outsourcing. 

Natixis CEO Nicolas Namias outlines his ambitions for the firm, following its recent delisting and acquisition by BPCE.

Swift’s chief innovation officer Tom Zschach on learning the lessons of lockdown.

Bank of America’s head of EMEA capital markets on the benefits of a culture of collaboration. 

Charles Pitts-Tucker outlines how Nomura is well-placed to capitalise on strong market activity and growth areas, such as ESG and technology.

French bank has big plans for the UK market in key areas such as energy transition and ESG, says Christophe Lattuada.

Italian bank’s innovation strategy aims to improve processes and the client experience, says Paola Papanicolaou.