Digital transformation across European banking groups

Digital transformation cover

This special report explores the challenges European banking groups face when implementing a digital transformation strategy across multiple banks and countries in Europe, with a focus on central and eastern Europe. The Banker interviews several digital leaders to find out their approach to creating a seamless and uniform digital experience across different channels and geographies, as well as drive efficiencies in their operations. The special report is in association with Backbase but independently edited.

Download a PDF of this report here: 

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European banks grapple with digital transformation

September 15, 2020

Covid-19 has accelerated retail and business banking customers’ adoption of digital financial services, driving banks to speed up their European transformation programmes. 

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Société Générale CIO describes the bank’s digital strategy

September 15, 2020

Société Générale's Claire Calmejane outlines how French bank approaches digital transformation via a single platform.

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UniCredit’s European commercial banking heads explain the Plan 23 strategy

September 15, 2020

Gianfranco Bisagni and Niccolò Ubertalli of UniCredit explain how the bank’s digital strategy aims to deliver a simple omnichannel solution.

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Luminor Bank head of products on creating a new bank from old units

September 15, 2020

Kristina Siimar on forging a new institution out of old operations of DNB and Nordea.

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ErsteGroup_Ara Abrahamyan_(c) Norbert NovakT

Erste Group Bank digital transformation officer on seamless transactions

September 15, 2020

Ara Abrahamyan explains how a uniform digital platform can enable seamless interactions accross channels and geographies.

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OTP Bank deputy CEO finds the path to efficiency

September 15, 2020

OTP Bank’s Tibor Johancsik says Hungarian bank's digital transformation is well underway. 

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Sberbank Europe CEO outlines its digital transformation

September 15, 2020

European arm of Russian bank operates in eight markets across central and eastern Europe, says Sonja Sarközi

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Backbase CEO defines the platform approach

September 15, 2020

Jouk Pleiter, creator of the people-centric Engagement Banking Platform, outlines the need for a seamless customer journey.

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