A survey released at Sibos 2017 shows that bankers think the industry is being driven by regulation while fintech entrepreneurs think it is all about customer expectations. There is a message here, writes Brian Caplen.

The chilling message from Sibos 2017 is that banks need to invest in their payments infrastructure without the prospect of a return, writes Brian Caplen.

In the US, regulators are opening up a dialogue with banks helping to foster growth, something their European counterparts can only look upon with envy, writes Brian Caplen.

The Trump administration's sabre rattling on trade has produced little in the way of concrete results. But this may be about to change, writes Brian Caplen.

If robots become the mainstay of manufacturing, the advantage of cheap labour disappears and with it the prospects for poor countries to get rich, writes Brian Caplen.

The customer service mantra is constantly chanted but would banks do better by being more honest about the trade-offs a business has to make? Brian Caplen looks into the situation.

The big loser in Germany’s surprise election result is much-needed eurozone reform. Investors must accept that the eurozone and some banks remain prone to crises, writes Brian Caplen.

Analysts are making great claims for open banking under PSD2, but does it have the wow factor? Brian Caplen looks into the matter.

Bank CEOs desperately need a map of the future but should be cautious of visions that are too neat and tidy, writes Brian Caplen.

Banks are on the front line in the war against climate change. Getting it wrong could destroy them.