Extending data analytics from the boardroom to the frontline
Customers across retail and commercial banks are leaving a trail of transactional and behavioural data with every digital interaction. But gathering the data from disparate sources and presenting it in an easily understandable manner across a variety of different departments is often riddled with misunderstandings and technical challenges. Furthermore, each department has different analytical requirements and varying degrees of data access.
The Banker’s Leadership series, in association with Qlik, looks at the technical and business challenges when implementing a business intelligence solution that is capable of spanning from the bank’s boardroom to its agents in the field. Register to watch the full video series.
Participants:
- Duncan Ash, senior director, global financial services, Qlik
- Xavier Gonzalez Farran, big data analytical tools director, CaixaBank
- Daniel Subramaniam, vice-president of data analytics, Barclays
- Jonathon Traer-Clark, head of strategy and advisory for global transaction services, Bank of America Merrill Lynch
In discussion:
- The benefits of business intelligence
- Relevant and actionable data
- Governance and security
- Mapping and location-based data
- Future trends in business intelligence