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ESG & sustainabilityFebruary 22 2021

How to run a better bank

After a year of accelerated trends and new voices in support of sustainable causes driven by the pandemic — is the banking industry really changing?
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How to run a better bank

Boris Chan’s father used to run a record shop in Hong Kong when Boris was a teenager. It is because of the shop, he thinks, that he became interested in music. He even formed a band with colleagues where he plays the guitar. It is also because of the shop, he says, that once he got into banking, he chose to work with small businesses.

“Some view banks as only wanting to make money — that’s a definition I don’t like,” says Mr Chan, who oversees DBS Bank’s small and medium-sized businesses in the Greater Bay Area that includes Hong Kong, Macau and nine other cities in southern China. “Banks have a purpose and I want to make an impact.” 

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Silvia Pavoni is editor in chief of The Banker. Silvia also serves as an advisory board member for the Women of the Future Programme and for the European Risk Management Council, and is part of the London council of non-profit WILL, Women in Leadership in Latin America. In 2019, she was awarded an honorary fellowship by City University of London.
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