Royal Bank of Canada's head of technology and operations tells Joy Macknight how the bank is creating a digitally enabled relationship bank driven by data insights.
Latest articles from Transactions & Technology
How fintech is revolutionising African banking
October 1, 2019Technology's impact on Africa is well documented, but with rule changes in giant markets such as Nigeria enabling further incursions, how will incumbent banks react?
Facebook's Libra dream: will it become reality?
October 1, 2019Facebook’s move to launch a cryptocurrency has been met with strong opposition from the gatekeepers of the global financial system. Joy Macknight explores these concerns.
Finance and tech: misunderstanding squared
October 1, 2019Using agile methodologies can help break down the barriers to understanding between techies and bankers, says Chris Skinner.
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Making cross-border payments seamless, convenient and fast
September 25, 2019Payments between people and businesses at a domestic level have been getting faster and faster. Instant and real-time are the new norm domestically. But the historically ‘slower’ cross-border space is now catching up. Cross-border payments settled in a matter of seconds are now a reality, writes Harry Newman, head of banking at SWIFT.
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Reimagining the customer journey
September 18, 2019A panel of payments experts discuss what banks can learn from ‘big tech’ and how they can leverage new technology and better engage with their clients to enable their success in a rapidly evolving business environment.
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Why banks are engaging 'white hat' hackers
September 2, 2019The Banker investigates how ethical 'white hat' hackers are being used inside institutions to test their cyber defences.
ING’s strategy matures to Innovation 3.0
September 2, 2019Dutch bank ING is proud of its track record in innovating to improve the lives of its customers, as its chief innovation officer tells The Banker.
Ripple and Swift: best of frenemies?
September 2, 2019The battle royal between incumbent infrastructure consortium Swift and challenger Ripple may be cooling after years of heated disagreement.
PSD2: what next?
September 2, 2019The European payments industry is coming to the end of the Payment Services Directive 2 implementation – or is it?
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