Correspondent banking relationships may have been scaled back because of a stricter regulatory environment since the financial crisis, but a refocusing of bank strategies, close industry collaboration and exciting new technologies are ensuring cross-border payments are keeping up with the demand. Christian Westerhaus, global head of clearing products, cash management, at Deutsche Bank explains why the future is bright.

As global market infrastructures modernise across the world, Deutsche Bank’s head of market infrastructure and industry initiatives, cash management, Paula Roels, examines where the global banking industry stands in implementing the landmark ISO 20022 standard, the different approaches to its implementation and the critical factors for success.

Société Générale’s head of innovation for the UK, Anthony Woolley, talks to Joy Macknight about accelerating the French bank’s digital transformation through an open innovation strategy inside and outside the organisation. 

While 2017 is widely recognised as the year real-time payments took a qualitative leap forward, 2018 is predicted to be one of transformative change, as innovative services built on top of the new rails come to market. Joy Macknight reports.

Managing innovation in a 129-year-old financial institution is not an easy job. Northern Trust’s director of architecture and innovation and chief architect, Len Hardy, talks to Joy Macknight about transforming legacy applications, processes and people. 

The recent Facebook scandal over illicitly distributed personal data has thrust social media into the spotlight, but banking is a sector that faces stringent compliance over privacy. So how are US banks using social media channels to best engage customers and promote their business? Jane Monahan reports.

'Hi-tech, high touch' is the mantra of many banks looking to revamp and revitalise their branch networks. But after years of increasing digital interaction, declining footfall and extensive branch closures, can banks entice customers back into the branch? Joy Macknight investigates.  

Standard Chartered Bank’s chief information officer for India talks to Joy Macknight about using artificial intelligence and big data to uncover new business opportunities, as well as attracting tech talent in a highly competitive market.