Comment - Transactions & Technology -

Latest articles from Comment

Next-generation mobile will not signal the death of branches

July 28, 2010

The accelerating development of mobile internet banking does not necessarily mean the end of bank branches. By Chris Skinner

Regulators home in on technology

July 6, 2010

Electronic trading is an obvious target for the regulators, but they are unlikely to succeed in reining in progress. By Chris Skinner

Why mobile is changing the banking planet

March 31, 2010

Many thought the revolution in mobile banking would be a long time coming. They were wrong. By Chris Skinner

A single view misses the bigger picture

March 3, 2010

Implementing a single customer view will cost millions, requires major system shake-ups and will take different forms across different countries. Is it worth the upheaval? By Chris Skinner

ID please

February 1, 2010

In the drive to improve customer service in banking, the need for better identity tracking is growing. By Chris Skinner

Taking the PSD

October 28, 2009

Inconsistency in interpretation and implementation of the Payments Services Directive mean that a rewrite is imminent. By Chris Skinner

Why is clearing so unduly complex?

August 4, 2009

The inadequacies of the clearing system were exposed by the credit crisis - it may be time for an overhaul. By Chris Skinner

Paying it safe in real-time

July 7, 2009

If news can be tracked online as it happens, then real-time buying and selling must be achieveable. By Chris Skinner

Why bankers must 'tweet'

May 5, 2009

Love it or hate it, the banking world can no longer afford to ignore or resist the latest social networking phenomenon that is sweeping the world.

You don't own the customer

April 7, 2009

In fact, the customer owns you – if they want to – while others think that banks are all the same

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