Our Products:

  • The Banker Database
  • Global Risk Regulator
The Banker
  • Sustainability
  • Comment & Profiles
    • Comment & Profiles
    • Editor's Blog
    • Team of the Month
    • Deals
    • Issuers
    • People
    • Bracken
    • Viewpoint
    • Leaders
  • Banker Data
    • Banker Data
    • International Financial Centres
    • Banker Rankings
    • Bank Trends
    • The Banker Database
    • Top 1000
  • World
    • World
    • Africa
    • Asia-Pacific
    • Americas
    • Middle East
    • Western Europe
    • Central & Eastern Europe
  • Markets
    • Markets
    • Capital Mkts
    • Derivatives & Structured Products
    • Islamic Finance
    • Climate & Carbon
    • Commodities & Energy
    • Infra & Project Finance
    • Deals
    • People
    • Issuers
  • Banking, Regulation & Risk
    • Banking, Regulation & Risk
    • Regulation
    • Wholesale Banking
    • Politics & Economics
    • Retail Banking
    • Management & Strategy
    • Private Banking
    • Reg Rage
  • Transactions & Technology
    • Transactions & Technology
    • FX & Payments
    • Cash Management
    • Securities services
    • Trade Finance
    • Transaction Bankers
    • Technology
    • Trading
    • People
    • Comment
  • Reports
    • Reports
    • Financial Markets Series
    • Financial Intelligence Guides
    • Special Reports
  • International Meetings
    • International Meetings
    • View from EBRD
    • View from Sibos
    • View from ADB
    • View from Felaban
    • View from Davos
    • View from AfDB
    • View From ARC
    • View from IDB
    • View from IMF/World Bank 2022
  • Banker Events
  • Sections More Menu
  • Video
  • Podcast
  • Top 1000
  • Awards
    • Awards
    • Banking Awards Calendar
    • Bank of the Year Awards
    • Central Banker of the Year
    • Deals of the Year
    • Finance Minister of the Year
    • Investment Banking Awards
    • Islamic Banking Awards
    • Private Banking Awards
    • Innovation in Digital Banking Awards
    • Transaction Banking Awards
  • Login
  • Register
  • Subscribe
  • Search

Embracing digital change involves thinking beyond the app

Chris Skinner Monday, 28 August 2017

Many banking executives believe that 'going digital' begins and ends with a mobile app – but it involves much more fundamental change, writes Chris Skinner.

To continue reading, join our community and benefit from:

  • In-depth coverage across key markets
  • Comments from financial leaders and policymakers worldwide
  • Regional/country bank rankings and awards

Have an account? Sign In


My Account

  • Login
  • Register
  • Subscribe

Support

  • Contact
  • About Us
  • FAQs
  • Help

Services

  • The Banker Database
  • Global Risk Regulator
  • RSS

Legal & Advertising

  • AdChoices
  • Modern Slavery Statement
  • Privacy
  • Cookie Policy
  • Advertising & Sponsorship
  • Legal information
The Banker and its journalism are subject to a self-regulation regime under the FT Editorial Code of Practice.
© 2023 The Banker | A service from the Financial Times Ltd.
Cookies on FT sites

We use cookies for a number of reasons, such as keeping FT Sites reliable and secure, personalising content and ads, providing social media features and to analyse how our Sites are used.

Manage cookies