Web-based social networking is coming to banking, and marketeers must learn to talk to exploit it, writes Marian Salzman.

Chief information officers complain that no one else in the business, least of all CEOs, realises that information is a core risk for a bank and must be managed. The best way is with the co-operation of the chief risk officer, says Chris Skinner.

News providers now have products that allow algorithms to track specific news events and interpret them. Alan Duerden assesses the virtues of these ‘tagged’ news feeds and investigates their benefits for traders.

Over-the-counter derivatives, specifically credit derivatives, have exploded on to the trading scene in recent years. In a technologically rich, standardised environment, the processing of OTC products still has a way to go. Alan Duerden reports.

The chief information officer of the London Stock Exchange discusses its new core trading system, TradElect, with Alan Duerden.

SEB Group rolled out an enterprise-wide operational risk management system last year. Bob Giffords takes stock of how it has helped the banking group achieve its customer satisfaction aims.

Wendy Atkins reports on how payment card providers are preparing for the 2008 Beijing Olympics by ensuring that visitors can pay easily for all their needs.

The common standard designed to limit the threat of security breaches in the card industry has met with a slow response. Some say that more details need ironing out. Stephen Timewell reports.

Last year, there was a big buzz about a book by Chris Anderson called The Long Tail, which describes the phenomenon of internet retailing. The concept is that traditional shops have a physical limit on shelf capacity so, for example, a music store can only stock as many titles as its physical space allows.

Rekha Menon reports on the ruses used by hackers to steal from online banking users and the relatively successful industry response.