Latest articles from Fintech

Trading timebomb is ticking

November 7, 2005

New technology is needed to keep pace with the speed and volume of credit derivatives trades. The first step must be for all the players in the market to buy into the need for change, says Dan Barnes.

René Querret

November 7, 2005

Société Générale’s chief information officer René Querret tells Dan Barnes why the French bank is increasingly using third-party IT providers and of the complications that can occur.

The ATM story is far from over

November 7, 2005

Some banks are outsourcing their ATM function to increase margins but others are still looking for ways to offer new transactions at their machines. Dan Barnes reports on the latest developments.

A glimpse of the future

October 3, 2005

ING Direct is a prime example of success in direct banking. Its competitive edge comes from keeping costs low, measuring its performance at every level of customer contact and relying on a real-time, integrated core banking system.

Think customer first – and last

October 3, 2005

Cutting costs while improving customer service may sound contradictory, yet that’s what a number of organisations are claiming can be achieved if banks adopt their systems.Wendy Atkins reports.

A European revolution

October 3, 2005

The European payments environment is going through major upheaval. This presents cross-border opportunities for some banks and the prospect of takeover for others, writes Chris Skinner.

Welcome the ‘disruptive force’

October 3, 2005

Michael Sanchez, chairman, international division, at Fidelity Information Services, looks at banks’ reluctance to change core systems and explains that although there are risks, they can be managed.

Aim for a virtuous cycle

October 3, 2005

Customers have a wide range of multi-sector providers to choose from and banks that are slow to upgrade their technology systems may lose clients to other industries, reports Guillermo Kopp.

Think shop

October 3, 2005

Retailers are now a major force in banking: banks are using retail techniques to attract customers and hiring people from the retail sector to help them develop mass-market appeal; and some big retailers have established themselves as competent purveyors of financial services. Michael Imeson reports.

Standardising for a brighter future

October 3, 2005

Banking institutions worldwide are finding that much of the back-office technology employed today is no longer adequate for meeting the existing and future business demands on bankers.Frank Sanchez reports.

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