Banco Popolare di Milano is taking servers out of its 700 branches and moving to a web-based architecture. The move is driven by the desire for a single customer view while reducing complexity and operating costs. Using Jacada’s integration platform, the front office applications have been transferred to Linux Web applications. The bank’s original IBM mainframes have been partitioned to allow Linux to replace the functionality of its old branch servers. Apart from the cost savings involved, the new architecture allows branches to get a single customer view across the multiple channels.