Offshoring is making its way to Australia, boosting the country’s position as leading financial services hub in the Asia-Pacific region. United Bank of Switzerland (UBS) is setting up a global technical support centre in Sydney and is relocating up to 200 posts from London and New York. The centre will provide 24-hour technical support for UBS’s 16,000 staff globally.
This follows UBS’s relocation of its technical support operations from Tokyo, Hong Kong and Singapore to Sydney last year. Australia’s highly skilled financial services workforce and low-cost business environment were significant factors in the decision.