Global trade, the rise of digital, and the internet have increased pressure to improve international payments. 

How does access to emerging technology and customer demands translate into a treasury-as-a-service offering? 

Transaction banking is known for deep and long-lasting relationships. How has an industry based on in-person meetings adapted to a virtual environment?

JPMorgan has long been committed to diversity in its workforce and its approach is yielding results. Joy Macknight talks to the women heading the US bank’s Europe, the Middle East and Africa treasury services business lines to gain insight into the drivers of change in the region. 

Gulru Atak, the new head of Citi’s global treasury and trade solutions Dublin lab and innovation, talks to Joy Macknight about her innovation programme for growing the bank’s global transaction banking business.

BNP Paribas’ head of digital transformation for corporate and institutional banking, Rudi Collin, talks to Joy Macknight about his vision for transforming the bank into a truly digital organisation. 

Extensive research on the cost savings have shown Citi that digital money is the way forward. Now, as the bank's global head of treasury and trade solutions Naveed Sultan tells Jane Cooper, it is pushing to make the move from physical to digital money a reality. 

Julian Kasparien, head of sales and relationship management for the UK at BNP Paribas Securities Services, explains how new regulation has changed the role of the securities services division. 

Citi's head of liquidity management services for Europe, Middle East and Africa, Amit Agarwal, discusses strategies for dealing with a volatile global economic landscape.

Julian Oldale, head of global transaction services origination, North America, RBS explains how the needs of US corporate clients are changing.