In The Banker Masterclass video series, we discuss how greater social engagement is promoting digitisation in banking, and greater access to services and credit.

    Providing banking services now requires supporting two distinct consumer groups - the established customers who expect digital platforms and a commitment to environmental services, and the unbanked who require support into the formal banking system.

    The Banker Masterclass is sponsored by Home Credit but independently edited.

    In discussion:

    The global need for ESG: Jan Ruzicka, chief reputation officer, ESG and sustainable finance leader at Home Credit, talks to The Banker’s Kimberley Long about how ESG is now a priority agenda in banking. 

    Promoting financial literacy: The Banker’s Kimberley Long speaks with Mel Carvill, non-executive director of Home Credit, about tackling the challenges to wholesale financial inclusion, and the importance of financial education. 

    The expectation of digital: Jean-Pascal Duvieusart, group CEO at Home Credit, explains to The Banker’s Kimberley Long what digital services consumers are expecting their banks to deliver as standard. 

    Creating access to credit: The Banker’s Kimberley Long hears from Jean Lafontaine, global head of funding, treasury, M&A, and investor relations at Home Credit, what benefits consumer credit can bring to underserved communities. 

    In conversation with:

    • Kimberley Long, Asia editor, The Banker 
    • Mel Carvill, non-executive director, Home Credit
    • Jean-Pascal Duvieusart, group CEO, Home Credit
    • Jean Lafontaine, global head of funding, treasury, M&A, and investor relations, Home Credit
    • Jan Ruzicka, chief reputation officer,  ESG and sustainable finance leader, Home Credit


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