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VideoSeptember 22 2020

Embracing digital disruption

The Banker Masterclass video series discusses the next stage in the convergence between banks and big tech, the lessons financial centres worldwide can learn from the successes of Silicon Valley and Shanghai, and how banks can skilfully deploy AI solutions to personalise service offerings while still maintaining a human touch.
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    Digital disruption has evolved from an existential threat to a core strategy pillar for lenders around the world. Banks now increasingly resemble tech companies, while big tech firms such as Google and Alibaba are among the world’s biggest financial services companies.

    The Banker Masterclass is sponsored by Mashreqbank but independently edited.

    In discussion:

    • Blurred boundaries between banks and tech: What will increased convergence between banks and big tech firms bring next? 
    • The UAE’s digital transformation agenda: What lessons can the UAE learn from Shanghai and Silicon Valley?
    • AI with a human touch: How banks can skilfully combine the use of artificial intelligence and human ingenuity to enhance their product offerings?

    In conversation with:

    • Ellis Wang, vice president, group head of technology, transformation and information, Mashreqbank
    • John Everington, Middle East and Africa editor, The Banker 

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    John Everington is the Middle East and Africa editor. Prior to joining The Banker, John was the deputy business editor of The National in the UAE, and has also worked for Dealreporter, Arab News and The Telegraph. He has also covered the telecom sector in Africa and the Middle East, living and working in Qatar and the UK. John has a BA in Arabic and History and an MA in Middle Eastern Studies from the School of Oriental and African Studies (SOAS) in London.
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