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VideoNovember 2 2022

Inspiring better banking

In the video series, we discuss how a modern technology platform can help power a bank’s transformation journey, deliver a truly personalisation experience and provide the foundations for new business models.
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The Banker Masterclass is sponsored by Infosys Finacle but independently edited.

Digital transformation holds the promise of better customer experience, a lower cost to serve and new value creation. A great reimagining of banking is happening to help improve the financial lives of customers.

     

    In discussion:

    Enriching technology The technologies being deployed by banks to improve the client experience and how a modern technology platform will help digitally transform a bank. 

    Purposeful engagement – How banks can best deliver a personalised experience and enrich the financial lives of their customers using a modern technology stack.

    Continuous innovation – How banks can create new value and be more competitive, as well as develop future-ready digital business models.

    Digital transformation – How banks should best prepare for evolving market dynamics and what the bank of the future will look like.

    In conversation with:

    • Joy Macknight, editor, The Banker
    • Sanat Rao, CEO, Infosys Finacle

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    Joy Macknight is the editor of The Banker. She joined the publication in 2015 as transaction banking and technology editor. Previously, she was features editor at Profit & Loss, editorial director at Treasury Today and editor at gtnews. She also worked as a staff writer on Banking Technology and IBM Computer Today, as well as a freelancer on Computer Weekly. She has a BSc from the University of Victoria, Canada.
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