Transformation is seen as an imperative in banking today. Yet many banks are struggling to deliver against KPIs, secure senior leadership engagement and bring their workforce on the transformation journey.
In discussion:
- Overcoming barriers: why transformation is seen as critical in banking today, some of the barriers to a successful transformation programme and how to improve the likelihood of success.
- Strong leadership: the first three recommendations for a successful transformation that came out of EY’s research among banking transformation leaders.
- Evaluating success: three further recommendations to ensure success in a transformation project that were gleaned from EY’s research among banking transformation leaders.
- The human aspect: the human dimension to a successful transformation programme and the role that transformation can play in attracting talent, particularly the new generation of bankers.
In conversation with:
- Joy Macknight, editor, The Banker
- Jan Bellens, global banking and capital markets sector leader, EY
- Stefanie Coleman, partner/principal, US people advisory services, financial services, EY
