Once beset by reports of kidnapping, narcotic-related crime and violent guerrilla groups, it is safe to say that Colombia is often perceived as an unstable and unsafe country. As such, despite a relatively well-established industry, it may not immediately spring to mind as an outsourcing destination, least of all for security-conscious banks.
Some in the international business community have shown in the very recent past that they still harbour such concerns. In 2009, Datamonitor's annual Black Book of Outsourcing ranked the country's capital, Bogota, as the riskiest outsourcing destination in the world.