Yes Bank, India’s fifth largest private sector bank, began its digital journey in September 2015 when it created a digital council, initially to discuss the use of application programming interfaces (APIs). Since then, chief information officer Anup Purohit and his team have worked with every business line to define the customer’s digital journey, which is then presented to the digital council. “We ensure that each business is thinking digitally, and then provide solutions to ensure that their digital journey is realised,” he says.
Yes Bank was an early adopter of APIs. “Our technology architecture must be loosely coupled and flexible to move to a truly digital environment,” says Mr Purohit. The bank focused first on a simple transaction banking API, which integrated the core banking funds transfer services API into the corporate business application, and has continued to build APIs into its products.
