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Asia-PacificAugust 19 2020

Multiple payment options create cash management headaches

Asia’s multiple payment methods are praised internationally and have been widely adopted by consumers. However, this only tells half the story, as companies grapple with numerous providers and managing cash flows. 
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Consumers in Asia are spoilt for choice when picking a way to spend their money. Non-cash payments methods used now range from debit and credit cards, wallets, and QR payments, to smart point-of-sale (POS) and online banking. The Capgemini World Payments Report 2019 found that emerging markets in Asia had seen use of non-cash payments increase by 32%, and predicted that these countries would set the future agenda for the most successful payments methods.  

Though consumers enjoy a wide choice of payment methods to suit their lifestyles, it creates a headache for corporates. They must decide whether to cater for all possible payment options – with the costs this entails – or restrict the number and risk losing some customers.  

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Kimberley Long is the Asia editor at The Banker. She joined from Euromoney, where she spent four years as transaction services editor. She has a BA in English Language and Literature from the University of Liverpool, and an MA in Print Journalism from the University of Sheffield. Between degrees she spent a year teaching English in Japan as part of the JET Programme.
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